Complaint Management People working in Customer Service are sometimes faced with disappointed customers and they must choose the appropriate strategy by following a four-step approach called CASE and use phrases such [...]

Is Small Talk Important in Business? Simply defined, small talk is a light discussion that is not necessarily related to the topic or purpose of the event but might potentially be beneficial to your business. [...]

Private English Lessons in Bandung If you’re looking for a private English lesson in Bandung, then the answer is English Today Bandung. Scroll down and read through the article to find out why you [...]

Preparing An Effective Presentation In the corporate world, you often make a presentation to accomplish your business goals. The objective of your presentation may be to deliver a financial report, propose an innovation, or [...]

Talking about Your Job with New People For a short introduction, it is helpful to say easy phrases such as “I am a (your job)” or “I work as a (your job) in (company)”. Here [...]

The Use of Storytelling in Your Presentation   We’ve all been there: spotting a bored audience member yawning during our presentation. Immediately, you may blame the person for being unattentive, but have you ever [...]

The Basics of Speech Preparation and Writing Similar to any other pieces of work, speech delivery requires prior preparation. A well-planned speech prevents a poor performance; thus, a considerable amount of preparation time is highly recommended. [...]

Online English Course in Bandung Are you looking for an online English course in Bandung? We have the best solution for you. English Today has officially launched its online learning platform, English Today Online for those [...]

3 Simple Tips to Engage Your Audience during Presentations Scroll down and apply these 3 simple tips to engage your audiences during presentations. I talked to Mr.Dennis, one of native English tutors at English [...]